About us

About Selenalondon

Parisian style, tailored for the way the UK gets dressed.

Selenalondon curates women's sandals, dresses, footwear and three-piece linen sets that pair everyday comfort with a quietly confident finish. We are a France-based online retailer, and every order we take ships to one destination only: the United Kingdom.

Operated by: JLA Marketing Based in: Paris, France Ships to: United Kingdom only Last updated: 3 August 2026
Our Story

A small Paris-based team, one clear focus: dressing UK wardrobes well.

Selenalondon is the trading name of JLA Marketing, a company established and registered in Paris, France. Despite the name, we are not a UK company — we are a French retailer that has chosen to sell exclusively to customers in the United Kingdom, which is why every part of this page, and every policy linked from it, is written with UK shoppers in mind.

Our catalogue is deliberately focused rather than sprawling. We work across four categories — sandals, dresses, footwear and three-piece linen sets — because we would rather curate a smaller range of pieces we're confident in than compete on volume. Each listing is chosen for a clear reason: an adjustable strap that actually adjusts, a cushioned footbed for a full day on your feet, or a linen-blend set cut for a relaxed, travel-friendly fit.

We don't claim to be the manufacturer of the items we sell. We are a retailer: we select styles from our production and fulfilment partners, describe them honestly, price them in pounds sterling, and take responsibility for getting them to your door in the condition you'd expect. Where a listing falls short of that standard, we want to hear about it — our contact details are at the foot of this page.

Trading name
Selenalondon
Registered operator
JLA Marketing
Registered in
Paris, France
SIRET
834 721 094 00011
Sells to
United Kingdom only
Sourcing & fulfilment, honestly explained

We're the retailer, not the factory. Here's exactly what that means.

Every product on Selenalondon is sourced through carefully selected production and fulfilment partners rather than made in-house. We choose which styles to list, write the descriptions, set GBP pricing, and manage the order from checkout through to delivery — but the physical manufacturing sits with our partner network, which is a normal and widely used model for online fashion retail.

Because listings are compiled from partner-supplied photography and specifications, we ask that you treat colour, fit and finish as close representations rather than exact guarantees, and we cross-check descriptions before publishing to keep them accurate. If anything you receive doesn't match its listing, our returns process below applies in full.

What we're responsible for

Accurate listings, GBP pricing, order processing, delivery to the UK, and resolving returns or faults fairly.

What sits with our partners

Manufacturing and stock production. We hold our partners to the same accuracy standard we set for ourselves.

Shipping into the UK

One country, one clear timeline — and free shipping on every order.

We ship exclusively from France to addresses in the United Kingdom; we do not currently sell to any other market. Orders placed before our daily cut-off are processed the same day where possible, then move through UK-bound transit until they reach you.

Shipping is free on every order, with no minimum spend required. Full carrier and tracking details are set out in our Shipping Policy.

Ships from
France
Ships to
United Kingdom only
Order cut-off
16:00 Mon–Fri (CET)
Processing time
1–2 business days
Transit time
6–8 business days
Total delivery time
7–10 business days
Shipping cost
Free on all orders
Returns, refunds & how you can pay

Straightforward terms, no small print to hunt for.

30-day returns, 10-day refunds

You can return an eligible item within 30 days of delivery — well beyond the 14-day statutory minimum under UK distance-selling law. Once we receive and inspect your return, refunds are issued within 10 business days to your original payment method. Full eligibility conditions are set out in our Refund & Return Policy.

Accepted payment methods

Checkout securely with any of the following, all processed through encrypted, PCI-compliant payment providers:

VISA Mastercard AMEX Maestro Klarna Apple Pay
Regulatory footing

Where we're registered, and the law that protects you as our customer.

FR

Where Selenalondon is established

JLA Marketing is registered in France under SIRET 834 721 094 00011, with its registered office in Paris. As a French online seller, we meet the identification and transparency obligations set out in French commercial and consumer law, which is why our legal operator, registration number and address are published in full on this page and in our site footer.

UK

Where our customers shop

Because we sell only to the United Kingdom, UK consumer law governs your purchase. Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality and fit for purpose. Under the Consumer Contracts Regulations 2013, you have a statutory 14-day right to cancel most orders — a right our 30-day return policy already extends well beyond. Your personal data is handled in line with UK GDPR and the Data Protection Act 2018, as explained in our Privacy Policy.

In detail

Everything else, spelled out

Selenalondon is a trading name of JLA Marketing, a company registered in Paris, France under SIRET 834 721 094 00011. JLA Marketing is the entity you contract with when you place an order, and the entity responsible for this website's content, pricing and policies.

Each product page is written from supplier specifications, sample photography and, where possible, our own review of the item. Sizing, colour and material details reflect the manufacturer's information; because textiles and finishes can vary slightly between production batches, we describe fit using general guidance (such as "relaxed fit" or "true to size") rather than promising an exact match to any one body shape.

  • Prices are shown in pounds sterling (GBP) and are the total payable amount at checkout.
  • Any discount shown against a listing reflects a genuine prior selling price on this site.
  • We correct listing errors as soon as we're made aware of them.

All orders are dispatched from France to UK addresses only. Because parcels cross from the EU into the UK, they are handled in line with current HMRC requirements for overseas sellers, so the price you pay at checkout is the price you're expected to pay — we do not knowingly leave applicable charges to be collected on delivery. If you have questions about a specific order's customs treatment, contact us before you buy and we'll clarify.

You may return most items within 30 days of delivery, provided they are unused, unworn and in their original condition and packaging. Once your return is received and inspected, we issue a refund to your original payment method within 10 business days. This voluntary 30-day window sits alongside, and does not reduce, your statutory 14-day cancellation right under UK law. Full step-by-step instructions are in our Refund & Return Policy.

We accept Visa, Mastercard, American Express, Maestro, Klarna and Apple Pay. All transactions are processed by PCI-compliant third-party payment providers; Selenalondon does not store your full card details on our own servers.

We collect only the personal data needed to process your order, provide customer support, and meet our own legal and tax obligations. Your information is handled in accordance with UK GDPR and the Data Protection Act 2018. Full detail on what we collect, why, and your rights over it is set out in our Privacy Policy.

We may update this page as our catalogue, sourcing partners or applicable consumer protection rules evolve. The "Last updated" date shown in the hero above always reflects the current version, and material changes will be reflected here.

Registered business details

Exactly who you're buying from, in full.

JLA Marketing (Selenalondon) 8 Rue Masseran
75007 Paris
Île-de-France, France
Legal operator
JLA Marketing
Chamber of Commerce (SIRET)
834 721 094 00011
Business hours
Mon–Fri, 09:00–17:00 CET
Response time
Within 24 hours (business days)
Questions before you order?

Send us a message — a real person replies within one business day.

Get in touch

E-mail & live chat

Email us anytime at contact@selenalondon.com, or use live chat on the site. We aim to respond within 24 hours on business days.

Call us

Phone: +33 7 54 00 67 18. Lines are open Monday to Friday, 09:00–17:00 CET.

Support hours

Monday–Friday, 09:00–17:00 Central European Time (Paris). Convert to UK local time when planning a call or chat.